Who we are
Pardeep Healthcare Center, House No. 298, Sector 15, Panchkula, Haryana 134113 (“we”, “us”) is responsible for the personal data described here.
What we collect through this website
- Appointment requests: your name, mobile number, the specialist you chose and your preferred date and time.
- Consent record: the date and time you agreed to this policy.
- We do not ask for symptoms, diagnoses, reports or insurance documents online.
Why we use it
Only to arrange and manage your appointment: contacting you to confirm, reschedule or cancel.
How we protect it
- Data is sent over an encrypted (HTTPS) connection.
- Your name and phone number are encrypted in our database.
- Only authorised clinic staff can view requests, and each view is logged.
- We do not send your details by email.
How long we keep it
Online appointment requests are deleted automatically 90 days after they are received.
Sharing
We do not sell your data or use it for advertising. We do not share it with third parties except our hosting and email service providers, who process it on our behalf, or where the law requires. If you choose to send your booking to us on WhatsApp, that message — which you see before sending — is delivered by WhatsApp (Meta Platforms) under its own privacy policy.
Cookies and analytics
This website does not use advertising or analytics cookies. WordPress may set strictly necessary cookies for logged-in staff only. Maps load only if you click “Show map”, and WhatsApp opens only if you choose to contact us there; those services have their own privacy policies.
Your rights
You can ask us to access, correct or delete your data, or withdraw consent, by calling the clinic or visiting in person. You may also raise a grievance with us; if unresolved, you may approach the Data Protection Board of India.
Contact
To ask about, correct or delete your data, call our reception on +91 62800 17703 or visit the clinic.